pharmaceutical jobs, careers, and e-learning/training Employers, Biotechnology And Pharmaceutical Firms: Subscribe Now, Post Your Job Openings, Search Resumes, Find Candidates Pharmaceutical Job Search Post Your Pharm/biotech Resume               
  Pharmaceutical Jobs, Learning Resources, Career Tools

Forums 24x7


News Articles

Focus Areas

Links & Resources


Free Magazines

  Print This Page

Free Magazine: Contact Center On Demand: Right Price – Right Results

Qualify for Your Free Subscription!

On demand contact centers delivered in the form of Software-as-a-Service (SaaS) offer significant benefits to your organization's customer service department:
  • Hosted solutions provide for lower overall monthly costs to firms and friendlier agreement terms.
  • Significant reduction in Telecommunication costs.
  • Increased breadth of functionality and greater user adoption.
Also, implementing hosted contact center capabilities has a huge impact on a company's customer relations:
  • Companies that utilize a hosted contact center strategy report customer satisfaction rates of greater than 91%.
  • These companies also see notable improvements of 11% in first call resolution/contact closure rate.
Learn more about these benefits of hosted/on-demand contact center strategies and other detailed research findings from the Aberdeen Group report about "Contact Center On-Demand: Right Price – Right Results", sponsored by Neocase Software.

Subscribe To Contact Center On Demand: Right Price – Right Results Now!

Trade Publications FREE to Qualified Professionals.

No hidden or trial offers, and no purchase necessary. Publications are absolutely free to those who qualify.

Browse through our extensive list of trade publications by industry, title, or geographic eligibility to find the titles that best match your skills and interests. Simply complete the application form and submit it.

Print This Page

About hireRx  ::  Copyright  ::  Privacy  ::  Legal  ::  Contact